We have provided technical and IT support services for several years and have a team of professional and experienced technicians and engineers that can ensure that if you have an IT problem, then the matter is resolved quickly and efficiently with no fuss... all cost effectively !

We have the IT support solutions you've been looking for...

We have provided technical and IT support services for several years and have a team of professional and experienced technicians and IT system engineers that can ensure that if you have an IT problem, be it big or small... then the matter is resolved quickly and efficiently on-site with no fuss, to get you back up and running smoothly, so you can concentrate on the most important matter, running your business. 

Perhaps you already have an IT manager, but just require additional technical support, then no problem we can do that too. Some small companies cannot afford a dedicated IT Manager and often reply on an internal staff member who is tasked with sorting out all manner of computer and communications issues, then here we can really begin to help you by providing the kind of professional IT support a growing business needs.  
 

Complete Remote Computer Support... solving problems before they happen... Orbitron Technologies provides several professional computer support service levels, each designed to meet your company’s particular business requirements. Choose from a fixed monthly contract, ad-hoc support or our flexible “secure remote computer support” package, which allows us to instantly assist users, fix server and desktop computer problems, apply OS\software security patches and updates, perform regular system anti-virus and security maintenance.  All which can be achieved remotely by IT engineers without even visiting your premises.  (available 24/7 if required).

● Servers     ● Desktops     ● Laptops     ● Networks     ● Communications     ● Security    ● Anti-Virus     ● User Support

Small businesses in particular can benefit from our IT Support service, we can cover most aspects of technical operations, ranging from simple hardware or software issues through to OS and software applications. Using our cost effective Business IT Manager package effectively allows you to have your own IT Manager, taking care of all the software, computer, server, network and communication issues. Because we can quickly call upon specific expertise, your company benefits from instant access to specialist support technicians who are tasked with solving a particular problem, be it with a PC, server or laptop.   

We like to think of this as "smart outsourcing" that benefits your business on several counts, with reduced fixed costs, quicker IT response time, and a wealth of support knowledge from a team of dedicated professionals, who can get things sorted... quickly.  
 

What kind of IT Support work do we perform, well…

Ø       Installation, configuration and support for Windows 2000/2003 Server, Exchange 2000/2003, SQL Server.

Ø       Full Networking Support:

Ø       LAN/WAN installation and configuration, server set-up, TCP/IP and internet/intranet

Ø       Configuring dial-up, ISDN, ADSL broadband connection, VPN, routers

Ø       LAN Network System Administration, configuration and training

Ø       Operating System Support (Unix, Linux, Novell, Windows 98, NT4, 2000, XP)

Ø       Networking troubleshooting, PC desktop security and computer access control

Ø       Installation and configuration of Web servers, intranets and e-commerce systems.

Ø       Custom software programming, on all platforms including the latest Microsoft .Net

Also 

Ø       Set-up and configuration of network anti-virus software and firewall security, OS patches

Ø       Configuration of data Back-up system and remote data back-up services

Ø       Disaster recovery planning and data loss prevention

Ø       PC Hardware and software configuration

Ø       Computer maintenance and fault finding, LAN network cabling and testing

Ø       Training for both IT and non-IT personnel on PCs, software, data back-up and standard IT "best procedures".

Ø       Systems evaluation reporting and IT recommendations, getting more out of what you already have !

 

and much more...  why not ask us for a detailed quotation for your business support requirements, choose from ad-hoc support, fixed monthly or annual contracts... whatever suits your business needs and budget, we are here to support your company 24/7.

Contact us.

Want to know more ? … then just ask for a quote from Technical Support.  Phone 0870 760 7536 or email us at: techsupport@orbitrontech.com