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coplink

Effective Knowledge Management for law enforcement

Designed by former law enforcement officers and officials, COPLINK® is tactically sophisticated yet very user-friendly. Even the most "non-technical police officers" can master it in less than a day.
 


COPLINK Q&A.... some common questions and answers

As we are unable to detail everything about the COPLINK software suite on this website, and as we often get asked some basic questions about COPLINK, we it useful to list just a few of the common questions that we get asked, and to help you, we have also provided concise answers to them.  Hopefully these points will answer some obvious and basic questions, however we would certainly be pleased to answer any other questions you may have, please contact us by phone or email, the details are available at the bottom of this page.
 

COPLINK Sections (select here)
What is COPLINK™
Benefits of using COPLINK™
Television reports\video clips
How does COPLINK work
Case studies and press reports
COPLINK demo enquiry form


 

Q. We have applications running on many different platforms. Will COPLINK be able to link into data from all of these?
A. Yes. COPLINK uses JDBC (Java Database Connectivity) to access any data source over a standard TCP/IP network. This enables COPLINK to connect to any industry standard database accessible on the network. It can also link into existing data warehouses.
 

Q. Many of the systems within my organisation are legacy systems, can COPLINK work with these?
A. Normally suppliers of the legacy systems can provide a data access layer through which a JDBC connection can be established, COPLINK already works with several legacy systems in the US.
 


Q. I am planning to upgrade and replace existing applications in the near future.  How will COPLINK handle this migration?
A. This is just a case of changing data mappings within the COPLINK product, so any upgrades will require only minimal work.
 


Q. Can COPLINK access databases located in other UK police forces, such as several neighbouring forces, plus can it also access national data sources.
A. Yes. COPLINK can access data sources located outside of your own force using several methods of secure connectivity and COPLINK can also access central or national data sources.  COPLINK in the US provides dynamic access to the central FBI computer data.
 

Q. Is there any limitation to the number of data sources COPLINK can use?
A. No, there is no limit to the number of data sources COPLINK can use, you are able to establish many data source links with both large and small data sources, that can be located anywhere.
 

Q. How long has the COPLINK range of products been on the market?
A.  COPLINK was operational in a test mode at Tucson Police Dept (US) starting in 1998. The first installation outside of Arizona was in Polk County, Iowa. That node became fully operational in October 2002.  In late 2003 COPLINK was introduced into the UK with Orbitron Technologies Ltd.  
 

Q. What police organisations are using COPLINK products?
A.  Well quite a few, including: Tucson, Arizona; Phoenix, Arizona; Huntsville, Texas; Des Moines, Iowa; West Des Moines; Iowa; Ankeny, Iowa; Boston, Massachusetts; Redmond, Washington; Spokane, Washington; police departments.  Polk County, Iowa sheriff's department; Montgomery County, Maryland county police.  Installations in progress: State of Alaska; Henderson County, North Carolina; Shawnee County, Kansas (three county, four city departments); Hennepin County, Minnesota (includes Minneapolis), San Diego County, California (41 total agencies); Pima County, Arizona (part of Tucson).  Others already looking at using COPLINK, include Los Angeles and Philadelphia police departments.
 

Q. How much will it cost to implement COPLINK in my organisation?
A. COPLINK pricing is based on force\agency size.  In addition, the customer must supply an enterprise-level RDBMS (Oracle 8i or above; MS SQL Server 2000) and server to host the COPLINK database, we can advise you hardware specification. COPLINK is a modular product with several options, though detailed quotations for software installation, data source linking\mapping, personnel training and compete support are available from KCC’s authorised UK distributor\integrator Orbitron Technologies Limited.   
 

Q. What level of security is built into the COPLINK products?
A.  COPLINK requires an authorised user to be entered into the user table before access is possible. A user is assigned a default password for their initial login. If a user forgets their password, it requires a new default password be issued, since not even the system administrator can read the binary-coded password. Users may be granted access to different program modules (e.g., COPLINK Connect, COPLINK Detect, COPLINK Administration, COPLINK Active Agent, etc.). Users can also be assigned to User Groups. User Groups are used to control access to restricted information. 

COPLINK has two data restriction levels: Level ONE allows all users to know that data relevant to their query exists, however, they cannot see the actual data. They are provided with a contact person or office for further information. A user assigned to a group that is cleared for access to the restricted information will see the data. Level TWO restriction allows access only to members of user groups that have access privileges. No other user even knows the data exists. If data restrictions are implemented in COPLINK, a user must belong to a group that has access privileges in order to see the data. Non-group users will not see the data, or know of its existence, depending on the level of security.
 

Q. My organisation uses mobile technology to access and record data. Will the COPLINK product run on hand held\mobile devices (PDA)?
A. COPLINK Mobile uses a sub-set of COPLINK query data to enable hand-held or mobile applications with limited bandwidth to access COPLINK information, plus additional features are currently being developed and this version should be available in 2006.  
 

Q. My organisation uses many smaller Microsoft Access databases, will COPLINK be able to use this data.
A. Yes, COPLINK can consolidate data from a wide variety of sources, including MS Access databases. Alternatively we offer a service to combine all these many small data sources into one more manageable database.
 

Q. Does the COPLINK application run on the same server as the database?
A. It is possible to do this, however, we would recommend a separate application server is used.  We can always provide a hardware specification for you based upon your particular data requirements.
 

Q. I have looked at the COPLINK  demo and note that this is specifically designed for American police forces.  Is there a UK version of COPLINK available?
A. Yes. This version is currently being developed by Knowledge Computing Corporation in direct conjunction with Orbitron Technologies and will be available within the next few weeks.
 

Q. I noted that COPLINK already comes complete with several populated databases, what are these and are they applicable to the UK?
A.  As part of our standard COPLINK installation we provide the latest copies of data (FBI sourced) of ALL motor vehicles and firearms manufactured everywhere in the world, which contains comprehensive descriptive details including serial numbers.  This information includes both motor vehicles and firearms for the UK.  In addition we have designed COPLINK with the future in mind, we have already provided the capability for it to store and access DNA database records.
 




 

Should you have any further questions or require more specific information about COPLINK, then please do contact our sales team on 0870 760 7536 or email us at coplink@orbitrontech.com




 

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